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.bubble-meta{color:#1d1d1f85}.bubble-meta i{color:#d25353;font-size:7px}.support-message>small{display:none}.support-typing{border-radius:15px 15px 15px 5px;margin:8px 0 8px 35px}.support-busy-notice{margin-block:16px}.diagnostic-control{margin:0;padding:0 15px 10px}.diagnostic-control summary{width:fit-content;color:var(--subtle);cursor:pointer;border-radius:8px;align-items:center;gap:7px;margin-left:auto;padding:6px 8px;font-size:8px;list-style:none;display:flex}.diagnostic-control summary::-webkit-details-marker{display:none}.diagnostic-control summary:hover{background:var(--soft);color:var(--muted)}.diagnostic-control summary i:last-child{transition:transform .18s var(--ease);font-size:6px}.diagnostic-control[open] summary i:last-child{transform:rotate(180deg)}.diagnostic-control label{margin-top:7px}.message-composer{border:1px solid var(--border);background:var(--soft);border-radius:20px;grid-template-columns:minmax(0,1fr) 38px;gap:7px;margin:0 14px 14px;padding:6px 6px 6px 13px;transition:border-color .16s,box-shadow .16s}.message-composer:focus-within{border-color:var(--strong);box-shadow:0 0 0 3px #ffffff06}.message-composer textarea{background:0 0;min-height:36px;max-height:120px;padding:9px 3px 7px;box-shadow:none!important;border:0!important}.message-composer button{width:36px;height:36px;transition:transform .15s var(--ease), opacity .15s ease;border-radius:50%}.message-composer button:hover{transform:scale(1.04)}.message-composer button:active{transform:scale(.94)}.resolution-widget{border-radius:14px;margin-inline:14px}.admin-support{grid-template-columns:320px minmax(390px,1fr) 320px}.inbox-heading{padding:22px 18px 14px}.inbox-filters{padding-inline:12px}.thread-list{gap:2px;padding:0 7px 16px}.thread-row{border-radius:9px;align-items:center;min-height:59px;padding:10px}.thread-row.active{box-shadow:inset 2px 0 0 var(--accent)}.admin-conversation{grid-template-rows:68px minmax(0,1fr) auto}.admin-conversation-header{padding-inline:18px}.admin-message-list{padding:25px clamp(16px,3vw,34px)}.admin-message-list .support-message.user{flex-direction:row;align-self:flex-start}.admin-message-list .support-message.admin{flex-direction:row-reverse;align-self:flex-end}.admin-message-list .support-message.user .bubble{background:var(--raised);color:var(--text);border-color:var(--border);border-radius:14px 14px 14px 5px}.admin-message-list .support-message.admin .bubble{color:#1d1d1f;background:#e8e8ea;border-color:#0000;border-radius:14px 14px 5px}.admin-message-list .support-message.admin .message-avatar{display:none}.admin-message-list .support-message.admin .bubble-meta{color:#1d1d1f85}.admin-message-list .support-message.user .bubble-meta{color:var(--subtle)}.admin-message-list .support-message.user+.support-message.user .message-avatar{visibility:hidden}.admin-reply{border:1px solid var(--border);background:var(--soft);border-radius:18px;grid-template-columns:minmax(0,1fr) auto;gap:7px;margin:0 14px 14px;padding:6px}.admin-reply textarea{background:0 0;min-height:38px;padding:10px 8px;box-shadow:none!important;border:0!important}.admin-reply button{border-radius:12px;height:36px}.context-panel{background:#191919}.context-panel section{border-radius:11px;box-shadow:0 1px #ffffff04}@media (width<=1050px){.admin-support{grid-template-columns:290px minmax(360px,1fr)}}@media (width<=720px){.support-page:has(.conversation-shell:not([hidden])){width:100%;height:calc(100dvh - 58px);padding:0}.conversation-shell{box-shadow:none;border:0;border-radius:0}.conversation-header{height:64px;padding-inline:13px}.case-privacy{border-radius:10px;max-width:calc(100% - 24px);margin-top:8px}.case-privacy span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.support-message{max-width:88%}.message-composer{margin:0 8px 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minmax(0,1fr) auto auto auto;min-height:0}.conversation-header{gap:8px;min-width:0;height:58px;padding:0 11px}.conversation-header>div{gap:9px;min-width:0}.conversation-header>div>span:last-child{min-width:0}.conversation-header strong,.conversation-header small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.agent-avatar{flex:0 0 34px;width:34px;height:34px}.ticket-status{flex:none;padding-inline:8px}.case-privacy{border-radius:9px;width:auto;max-width:none;margin:7px 9px 0;padding:7px 9px}.case-privacy span{white-space:normal;-webkit-line-clamp:2;-webkit-box-orient:vertical;line-height:1.4;display:-webkit-box;overflow:hidden}.message-list,.admin-message-list{-webkit-overflow-scrolling:touch;overscroll-behavior-y:contain;scrollbar-gutter:stable;min-height:0;max-height:none;overflow-y:auto}.message-list{padding:16px 10px 20px}.support-message{gap:6px;max-width:92%}.message-avatar{flex-basis:24px;width:24px;height:24px}.support-message .bubble{min-width:58px;padding:8px 9px 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